Getting Started with EBounce

Everything you need to know to set up and use EBounce.

1. Installing EBounce

  1. Visit the EBounce Chrome Web Store listing
  2. Click "Add to Chrome"
  3. A permissions prompt will appear — click "Add extension" to confirm
EBounce only requests permissions for etsy.com — it cannot access any other websites.

2. Pinning the Extension

After installing, EBounce may be hidden behind Chrome's extensions menu. To keep it visible:

  1. Click the puzzle piece icon in Chrome's toolbar (top right)
  2. Find EBounce in the dropdown list
  3. Click the pin icon next to it
  4. The EBounce icon now appears permanently in your toolbar

3. Adding Your First Account

  1. Make sure you're logged into one of your Etsy shops
  2. Click the EBounce icon in your toolbar
  3. EBounce automatically detects your current Etsy session and saves it
If your account isn't detected automatically, click "Add Account" and log into your Etsy shop. EBounce will capture the session once you're signed in.

4. Adding More Accounts

  1. Click the EBounce icon to open the popup
  2. Click "Add Another Account"
  3. You'll be taken to Etsy's sign-in page — log into your other shop
  4. Once logged in, EBounce saves the session automatically
  5. You'll now see both accounts listed in the popup

5. Switching Between Accounts

  1. Click the EBounce icon in your toolbar
  2. Click the account you want to switch to
  3. EBounce swaps the session and opens a fresh tab with your other shop

The currently active account is highlighted with a blue indicator and shows "Currently active".

6. Customizing Your Accounts

Custom names and photos help you instantly tell your shops apart — especially useful if you manage 3 or more.

7. Multi-Tab Mode (Premium)

Multi-Tab Mode lets you run different shops in separate browser tabs at the same time.

  1. Click the arrow icon (↗) next to any account
  2. A new tab opens with that shop's session — completely isolated from your other tabs
  3. You can have multiple shops open simultaneously

Multi-Tab Mode is available as a premium add-on for $1.99/month. During your free trial, it's included at no cost so you can try it out.

8. Troubleshooting

"My account isn't switching"

Try closing the Etsy tab and switching again. EBounce opens a fresh tab to avoid cached sessions. If the problem persists, remove the account and re-add it.

"I got logged out of an account"

Etsy sessions expire over time. If this happens, remove the account from EBounce and add it again by logging in fresh.

"I can't find the extension"

Click the puzzle piece icon in Chrome's toolbar and pin EBounce. See step 2 above for detailed instructions.

"The extension stopped working after a Chrome update"

Try disabling and re-enabling the extension in chrome://extensions. If that doesn't help, uninstall and reinstall from the Chrome Web Store — your accounts will need to be re-added.

Still need help?

Email us at support@getebounce.com and we'll get back to you as soon as possible.